Review: Seesmic Desktop
June 30, 2009 @ 2:46pm
by Mason Razavi
In the world of Twitter desktop applications, Seesmic Desktop has shown that it is perhaps the most valuable of them all for the novice Twitterer and the so-called power user alike.
The first thing that sets it apart is the ability to manage multiple Twitter accounts. There are some others that do this as well, but just this one feature whiddles down the list of competitors significantly. Perfect for business users that have a personal and business account, as well as the split-personality sociopath who wants so bad for people to think they really are Brittney Spears, being able to manage multiple accounts in one place is a major plus. Additionally, you can also dedicate a pane to updates on Facebook, which is a nice touch.
It is a cinch to view, manage, and reply to responses in all of these accounts. For example, one smart feature automatically selects the current account with which to provide a response. User lists and searches can also be saved for future reference, a nice touch indeed.
A button to shrink text as well as the ability to add short links through bit.ly, digg, and is.gd round out a nice set of options for Seesmic.
One of my favorite things? The look. Perhaps not as important as the functionality of the application, it is none the less significant for the design of something that is meant to be stared at to be at least somewhat pleasing. Seesmic Desktop offers a slick and contemporary look that compliments my Mac desktop nicely.
If you’re looking for a feature-packed, easy to use Twitter application, I highly recommend giving Seesmic a try.
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Where were you when….?
June 29, 2009 @ 2:07pm
by Mason Razavi
Where were you when you heard Michael Jackson had died? I was in my office, and found out when I switched tabs on my browser and saw a friend’s Facebook status. How did you find out about the passing of the world’s foremost pitchman Billy Mays? I found out through some Twitter posts, and learned more about it using Scoopler.
Though I could go on about paying homage to the tragic deaths of a handful of celebrities and TV personalities this week, I won’t. There are a million sites and a million blogs and a million groups on Facebook for that. So, I hope you don’t mind if I set the emotions aside and instead focus on the technology that empowered me to stay connected with these stunning current events, as well as a question to you: where were you?
As I’ve mentioned in previous blogs, social media has in many ways risen above traditional media in delivering up-to-the-minute information on a number of topics (Iran, anyone?). The past couple of weeks in particular have made for some tumultuous times and have provided incredible examples of how social media works in the context of our times.
So, where were you when David Carradine, Michael Jackson, Farrah Fawcet, Ed McMahon, or Billy Mays left us? How did you use social media to find out about it, communicate others, organize groups, etc? I’d love to know! Let’s see some comments about how we’ve used these incredible tools to talk to each other.
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billy mays, david carradine, ed mcmahon, facebook, farah fawcett, michael jackson, Scoopler, social media, twitter
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Social Media Marketing and Business Results
June 23, 2009 @ 11:34am
Updated — June 26, 2009 @ 11:39am
by Mason Razavi
Despite the success and popularity of social media and networking sites, there are still plenty of objections, misconceptions, myths, and plain old concerns that I hear from people in small and large companies alike. Perhaps the most pressing question is one of metrics; can you really measure the results of a social marketing campaign?
Businesses are understandably concerned with how they invest their advertising dollars, especially in an economy where companies have cut costs by letting their marketing budgets shrivel like a salt-covered slug. As a result, marketing and advertising directors have to show that the money they do have is getting them real, measurable results and high ROI.
There are enough examples out there of businesses who have in fact come up with ways to measure the effectiveness in concrete, quantifiable terms. Perhaps the most prominent example is provided to us by Dell Computers, who reportedly have generated $3 millon in sales through Twitter. Dell has actually created proprietary software to measure very precisely the effectiveness of their Twitter presence, allowing them to confidently disclose such figures.
Of course, not everyone has the resources to build a proprietary analytic tool, but that doesn’t mean it’s time to throw in the towel. You might be able to measure the success of a well-implemented social media marketing campaign by tracking spikes in web traffic before, during, and after various points during the campaign. Also, you can offer promotions specifically through Twitter or Facebook and track the number of orders that come in that way.
Furthermore, even if you can’t asses the value of every click, the amount of brand equity built in every page view, or the likeliness that a Facebook fan will buy your product or service, you can take comfort in the fact that social media marketing is extremely cost-effective in nature. Some companies actually hire a full-time social marketing expert to drive such efforts, while others look to social media and web marketing specialists to create and monitor anything from a blog page to full-fledged, cross-channel online ad campaigns. If you play your cards right, you can get the right services for a great price, meaning you don’t necessarily need to plop down the tens of thousands, hundreds of thousands, or more on your social marketing campaign. Yet, social marketing can reach as many if not more people, in a more meaningful and impactful way than many traditional marketing methods.
Finally, there is the copycat theory. As much as we strive to make business decisions that stress innovation, forward thinking, and unique strategy, it’s no secret that once one company does something to successfully improve itself, others will follow in its footsteps. Keeping that in mind, why not follow the footsteps of CNN, Kentucky Fried Chicken, Coca Cola, The Cleveland Cavaliers, and many other major organizations by hopping on into the social media pool. The water is fine, jump right in! The web is chock full of articles discussing how companies large and small alike have found that using web 2.0 tools to create personal, meaningful and direct dialogue with their customers has improved their business and made them more recognizable. If that isn’t measurable proof, I don’t know what is!
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facebook, marketing strategy, myspace, social media marketing, social networking, twitter, web 2.0, web marketing
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Scoopler Gives You The Scoop
June 18, 2009 @ 12:42pm
Updated — June 24, 2009 @ 8:43pm
by Mason Razavi
What exactly are real-time search sites? Imagine being able to type in a buzzword, a hot news item, or just any word that could spark a conversation. Then imagine being able to get a real-time stream of information from both major news sources as well as people all around the world.
Now stop imagining. It’s real. And your boss isn’t going to like you sitting around with your eyes closed looking like you need your 3pm shot of java.
I’ve checked out a few of these sites, my favorite so far being Scoopler. A search engine with a clever and dynamic twist, Scoopler will take whatever words you enter into it and pull up relevant articles and videos on the right side of the page while pulling up Twitter feeds on the left side of the page. If you want to see how it works, try typing in a few words related to a hot topic. Simply typing in “Iran” or “Obama” will give you enough information to make your head spin right off your shoulders – in a good way.
If you’re trying to stay abreast with what is going on in Iran, this is an excellent tool. As I mentioned in my last entry, Twitter has become the preferred vehicle of repressed Iranians to spread their word around the globe. By seeing all of the Twitter feeds relevant to the situation all in one place and chock full of links to pictures, videos and articles (oh, and did I mention it updates Twitter feeds in real time?) is juicy enough, but to have all of the coverage from major news sources in an adjacent pane makes for an atmosphere that can only be defined as media-junkie bliss.
Scoopler and other real-time search engines are slightly less exciting when you are searching for anything other than white-hot news. I typed in a few words related to my beloved hockey team, the San Jose Sharks, and got nothing more than a couple of Twitter feeds and a couple of uninteresting articles.
The lesson learned here? Use Scoopler to find out about the latest, most exciting, and most relevant news out there. Give it a shot, I’ll bet you’ll be hooked!
Tags
Iran, Obama, real-time search engines, Scoopler, twitter
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Iranian Election Coverage Proves The Power of Social Sites
June 16, 2009 @ 2:46pm
by Mason Razavi
Politics are neither my forte nor my preferred topic of discussion, however as a new media marketer it’s impossible not to realize the impact that social media sites – particularly Twitter - have had on the happenings surrounding the Iranian election.
According to CNN, the U.S. State Department asked Twitter to reschedule maintenance in order to keep the social network alive and pumping information out to the web during crucial election-related moments. Furthermore, sites like YouTube and Flickr have become great resources for getting video and pictures for those who want more insight, and, unsurprisingly, blog posts from individuals on the scene are providing more useful than the media when it comes to providing up-to-date coverage to the public.
Despite the Iranian government’s attempts to shut down social media sites including Facebook and others(do a quick Google search), relentless bloggers, Twitterers, and other social networking site fanatics have been posting away.
All of this amounts to what could become an incredible case study in the value of social websites to the public. When the U.S. State Department is banking on Twitter users to relay important political information, when foreign governments attempt to shut down social websites in order to control how their image is presented to the world, and when there is global attention paid to seemingly amateur bloggers, it is time to admit that social media sites have begun to transcend traditional media.
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facebook, flickr, iranian election, social media marketing, social netoworking, twitter, youtube
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Facebook Usernames Set to Cause Friday Night Stir
June 12, 2009 @ 3:57pm
Updated — June 12, 2009 @ 4:03pm
by Mason Razavi
If you have a date to go on, a movie to catch, family to see, or any other typical Friday night brew-ha-ha planned, I have bad news for you. You’re going to have to cancel.
After all, the joyous warmth of human interaction pales in comparison to the radiant glow emanating from your computer monitor, in front of which you will be accessing Facebook after 12:01 EST in order to select your username. As attached as you are to an ID like profile.php?id=1064330513, you just won’t be able to pass up the opportunity to finally pick a name that reflects your true character, like PrInCeFaN4eVa.
Sure, Cassandra is a lovely girl, worldly, bright, and certainly deserving of your company for your first date. But please. Priorities here, people.
Rest assured, everyone is expecting a flood of traffic to Facebook in order to take advantage of the first come, first serve system of distributing user IDs. So, make sure you giddy on up to be the first “johnsmith” out there.
For more info, see Facebook’s blog.
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MySpace Giving Way to Facebook, Twitter
June 9, 2009 @ 7:06pm
by Mason Razavi
“Why-eee-iii-eee-iiii-eee…..yeaaaa….MySpace is dead….”
MySpace seems to be suffering the same fate as the Our Lady Peace, the band who’s lyrics I so artfully butchered. Like the mid-nineties pop-rock outfit, MySpace got its 15 minutes of fame and now seems to be on its way to the land of irrelevancy.
In the world of social networking, it’s all about what’s hot, what’s new, and what everyone else is doing. We’re nothing if not a society of sheep!
In an article from CNN, the author points out the decline of MySpace and the rise of Facebook, as well as the social media tool that may eventually dethrone Facebook: Twitter.
Really, who uses MySpace anymore? It may be better for blogging, and it is certainly a better site for bands, but for the average Joe who wants to connect with his network, Facebook and Twitter have successfully usurped MySpace as the industry leaders.
What’s your take?
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cnn, facebook, myspace, our lady peace, social media, social networking, twitter
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Web Marketing Craze Sparks Web Marketing Education Craze
June 8, 2009 @ 7:39pm
by Mason Razavi
I’ve been noticing a few institutions lately that have been offering courses and even certificate programs geared towards learning about web marketing and web 2.0. I suppose this shouldn’t come as a surprise. After all, web marketing is hot right now, and “web 2.0″ is a buzzword being thrown around like a rag doll in a windstorm.
Leading Bay Area institutions like UC Santa Cruz and University of San Francisco offer certificate programs in marketing geared towards new media and web marketing studies. One has to wonder about the validity of such programs. After all, can a college classroom really keep up with the rapidly changing world of new media and social media marketing? And furthermore, aren’t these things driven experientially much more so than academically?
Those are good questions indeed. I am proud of myself for asking them.
My colleague and I disagree on this. My thinking is that college courses offer a structured course of study, where one can make connections and apply their coursework to the real world. Taking college classes in web marketing might allow you to learn from others in the industry (and related industries) about things you hadn’t even thought of. Plus, it’s one more thing to pad a resume. My colleague, however, believes that the industry changes too quickly to be adequately covered in a classroom setting. He also argues that many people in marketing and especially web marketing don’t have a formal marketing education, instead relying on real-life knowledge and trial-by-fire experience, and therefore an education in web marketing is futile.
What are your thoughts? Perhaps I should take a few classes and double my fees? 
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college, web 2.0, web marketing
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You spent how much?
June 1, 2009 @ 8:08pm
Updated — July 6, 2009 @ 5:28pm
by Mason Razavi
Let me start by saying that as a general rule of thumb, I’m not the type that tends to cling to a brand name. For example, I have a friend who will only buy Sony electronics, Ford cars, and Oakley sunglasses. My nose ironically stuck in the air, I often considered myself to be above this seemingly baseless snobbery. Sadly, I recently found out that I too am privy to the expectations, vision, and lifestyle associated with high-end products…which is why I spent about $200 on a pair of Ray-Ban sunglasses. A pair of Ray-Ban Cockpit RB3362’s, to be exact.
Why? I had never before spent more than maybe $20 on a pair of shades before, yet for years I had been attracted to the allure and understated class of a pair of Ray-Ban aviators. Finally, I had some disposable income that I could feel less guilty about throwing away on a pair of sunglasses that, without the little logo on the right lens would probably be worth about $25.
So I did it. They’re awfully nice, and come with a little cleaning cloth and case, also stamped with the classic logo.
Ah, the power of branding.
Those $25 shades that work the same as their $200 Italian counterparts are missing one thing: a brand. Much more than just a logo, a brand allows a company’s products to transcend the ordinary to become associated with a lifestyle, an exclusive club, or perhaps just a sense of endowment (no jokes about overcompensating. This is a family blog).
For me personally, I don’t care if other people on the street see them and think “wow, this guy must be some hot S.O.B.”. Rather, it’s to satisfy my own needs, my own desire to sport a pair of sunglasses that have achieved legendary status.
For what it’s worth, I showed my friend. You know, the one who’s all about Sony, Ford, and Oakley? According to him, these look like $10 sunglasses. Go figure. I guess the understated isn’t for all of us.
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branding, consumer behavior, marketing, purchase, Ray-Ban
